Inside Sales and Customer Service Representative

Join a dynamic leader in the North American water treatment industry. Led by one of the most experienced management teams in the industry and partnered with one of the world’s largest water conditioning manufacturers, Canature WaterGroup™ sells residential & commercial water conditioning equipment to Plumbing & Heating Wholesalers and Independent Water Dealers.

Your primary responsibilities will include:

  • Answering calls from customers in two business channels; independent water dealers and plumbing & heating wholesalers

  • Answering questions regarding in-house orders, price and product availability, expediting and taking orders over the phone

  • Providing information on products and services including answering technical questions

  • Providing technical support on full product lines

Skills and experience required to be successful in this role include the following;

  • Strong interpersonal skills

  • Problem solving

  • Communication skills

  • Well organized with the ability to multi-task

  • Patience and listening skills

  • Customer service oriented

  • Proficient in MS Office

  • Strong typing skills - Min 40 wpm

  • Two years of experience in a similar role

Experience in the Water Treatment Industry and ERP software application would be an asset. Training will be provided on the job.

Job Type: Full-time

Experience: customer service: 2 years (preferred)

Language: English (required) and Spanish (asset)

To apply, please send your resume to Dean Dalrymple.