Commercial Application Engineer/Technician
Canature WaterGroup™ is a dynamic leader in the North American water treatment industry. As part of one of the world's largest water conditioning manufacturers, Canature WaterGroup sells residential and commercial water conditioning equipment to independent water dealer and to professional plumbers through the wholesale products channel. Products are sold through our five company-owned regional distribution facilities located throughout North America. The company focus is to provide ‘Exceptional Value’ to our Dealer customers through the provision of high-quality, innovative products all backed with expert factory support.
Canature Watergroup™ is looking for driven, talented, and personable individuals to take on the position of Commercial Application Engineer/Technician at our Phoenix, AZ office.
Commercial Application Engineers/Technicians are the key technical personnel for the entire process of a commercial product application. The Application Engineer/Technician will work in conjunction with the sales management team, purchasing, and operations to provide technically sound, reliable, and value-based water treatment solutions by critically analyzing technical data, understanding the customer’s needs and wants, and thoughtful planning. The Application Engineer/Technician is responsible for the management of the entire cycle of the commercial application and must have strong communication skills in order to maintain strong relationships with clients and colleagues.
Provide quotations for commercial applications
Provide technical support to customers
Understand product line
Receive and listen to customer’s needs and wants, in order to provide correct equipment based on application requirements
Design and evaluate commercial/industrial/municipal water treatment systems to achieve highest level of operational efficiency and value for the customer
Provide input for new product design and current product evaluation
Create and design process flow diagrams and electrical schematics
Respond to functional and technical elements of RFP’s
Maintain, manage, and enter orders
Call on consulting engineering firms to maintain strong relationships and provide technical support for specified product
Travel to project sites to perform start-ups
Travel to networking events and shows for professional development and company exposure
Assist in internal company training seminars
Resolve customer issues or difficulties in a manner that is consistent with company policy
Work with sales management team to identify core products, key accounts, and key sales opportunities
Bachelor Degree in Engineering or other technical degree
Experience 0-3+ years
Proficient in Microsoft Office
Proficient in AutoCAD or other CAD programs
Read architectural and mechanical blueprints
Understand basic electrical and mechanical control systems
Strong verbal and written communication skills.
Strong organizational skills
Industrious attitude and work ethic
Available for travel < 10%
Ability to speak Spanish
Previous experience in the water conditioning/treatment field
Previous experience in a sales and/or customer service
Job Type: Full-time
To apply, please send your cover letter and resume to Tyler Gamble at firstname.lastname@example.org.