Commercial Application Engineer/Technician

Canature WaterGroup™ is a dynamic leader in the North American water treatment industry. As part of one of the world's largest water conditioning manufacturers, Canature WaterGroup sells residential and commercial water conditioning equipment to independent water dealer and to professional plumbers through the wholesale products channel. Products are sold through our five company-owned regional distribution facilities located throughout North America. The company focus is to provide ‘Exceptional Value’ to our Dealer customers through the provision of high-quality, innovative products all backed with expert factory support.

Canature Watergroup™ is looking for driven, talented, and personable individuals to take on the position of Commercial Application Engineer/Technician at our Phoenix, AZ office.

Commercial Application Engineers/Technicians are the key technical personnel for the entire process of a commercial product application. The Application Engineer/Technician will work in conjunction with the sales management team, purchasing, and operations to provide technically sound, reliable, and value-based water treatment solutions by critically analyzing technical data, understanding the customer’s needs and wants, and thoughtful planning. The Application Engineer/Technician is responsible for the management of the entire cycle of the commercial application and must have strong communication skills in order to maintain strong relationships with clients and colleagues.

Responsibilities

Primary:

  • Provide quotations for commercial applications

  • Provide technical support to customers

  • Understand product line

  • Receive and listen to customer’s needs and wants, in order to provide correct equipment based on application requirements

  • Design and evaluate commercial/industrial/municipal water treatment systems to achieve highest level of operational efficiency and value for the customer

  • Provide input for new product design and current product evaluation

  • Create and design process flow diagrams and electrical schematics

  • Respond to functional and technical elements of RFP’s

  • Maintain, manage, and enter orders

  • Call on consulting engineering firms to maintain strong relationships and provide technical support for specified product

  • Travel to project sites to perform start-ups

  • Travel to networking events and shows for professional development and company exposure

Additional:

  • Assist in internal company training seminars

  • Resolve customer issues or difficulties in a manner that is consistent with company policy

  • Work with sales management team to identify core products, key accounts, and key sales opportunities

Qualifications

Required:

  • Bachelor Degree in Engineering or other technical degree

  • Experience 0-3+ years

  • Proficient in Microsoft Office

  • Proficient in AutoCAD or other CAD programs

  • Read architectural and mechanical blueprints

  • Understand basic electrical and mechanical control systems

  • Strong verbal and written communication skills.

  • Strong organizational skills

  • Industrious attitude and work ethic

  • Available for travel < 10%

Assets:

  • Ability to speak Spanish

  • Previous experience in the water conditioning/treatment field

  • Previous experience in a sales and/or customer service

Job Type: Full-time

Education:

  • Bachelor's (Required)

Language:

  • Spanish (Preferred)

  • English (Required)

To apply, please send your cover letter and resume to Tyler Gamble at tyler.gamble@canaturewg.com.